Teams coordinating a larger pool of customer and company records
HUBZ / PLAN DETAILS
Business: Room for more work. Clear limits on access.
Larger customer records, more connected accounts and support knowledge need a shared workspace with clear boundaries. Business expands Professional and lets authorized MCP clients work with the Hubz context you explicitly make available.
MONTHLY USER SUBSCRIPTION
What your subscription covers.
Business
$69/ user / month, excluding VAT
More room to grow, with support knowledge and controlled MCP access.
START WITH YOUR TEAM’S WORK
Who is this plan for?
Businesses connecting a knowledge base and satisfaction tracking to customer support
Teams managing several brands or social accounts and scoped MCP-assisted work
SHARED CAPACITY
Know the workspace limits.
25,000contacts
12,500companies
12connected social accounts
The standard configured workspace has capacity for 3 users. Record and connected-account capacities are workspace totals; adding users does not multiply them. If you need more than 3 users, confirm a separately agreed capacity before ordering.
A CONNECTED WAY TO WORK
What your team can do.
- 01
Work with a larger customer record base.
Use capacity for 25,000 contacts and 12,500 companies across the workspace. Add knowledge-base articles, support satisfaction tracking and customer-reward records to the Professional tools available to your team.
Explore the tools behind this step - 02
Connect more of your social operation.
Organize Social Studio work with up to 12 connected social accounts in total. Each provider’s account eligibility, connection and publishing permissions still apply. More capacity does not replace provider approval.
Explore the tools behind this step - 03
Give MCP a defined role in your workflow.
Allow an authorized client to read permitted Hubz context and prepare private plans. Sending or publishing actions retain their own permissions, review steps and separate human approval requirements.
Explore the tools behind this step
THE SUBSCRIPTION SCOPE
Included in this plan.
- Everything in Professional
- 25,000 contacts and 12,500 companies
- Social Studio and 12 connected social accounts in total
- Knowledge-base articles
- Support satisfaction tracking
- Customer rewards, service credits and gift records
- MCP connections and scoped private-plan preparation
- Separate human approval for relevant communications
- Activation following setup and technical compatibility review
ILLUSTRATIVE WORKFLOW
Example: turning customer context into a plan for review
An authorized teammate grants an MCP client access to selected CRM modules. The client can read permitted records and prepare a private follow-up plan. Preparing that plan does not automatically contact the customer; a supported communication action must follow its own review and approval process.
MAKE AN INFORMED CHOICE
Where the scope stops.
- Automatic access to every provider or communication without approval
- Platform-administrator rights for every Business customer
- Setup, external services, bulk delivery or custom development automatically included in the seat price
Setup and additional costs
We review your records, team access, required connections and first workflow before starting. Setup, migration or custom development may need a separate quote. Email delivery, provider fees, content production, advertising and agency services are not automatically included in the user subscription. This page does not list an annual price, discount or automatic activation promise.
MONTHLY USER SUBSCRIPTION
Estimate the monthly seat cost.
Business$69/ month, excluding VAT
This estimates the user subscription only. It does not change workspace capacity or confirm seat availability. Setup, sending capacity and provider fees are separate.
PLAN FIT
When to choose a different plan.
Essential may be enough for basic customer tracking. Professional may cover your catalog and quote work. Without a need for MCP or the additional capacity and support tools, the highest customer tier is not automatically the best choice.
BEFORE YOU DECIDE
Questions about Business.
01Why is MCP available only in Business?+
MCP is a Business feature that combines client authorization, scoped data access and action permissions. A qualifying plan alone does not open every record or operation. Workspace membership, team roles and explicit consent still apply.
02Can an MCP connection send email or publish social posts?+
Reading data and preparing a private plan are distinct from sending or publishing. Supported communication actions are subject to their own permissions, scope and separate human approval steps.
03Does each user get 12 social accounts?+
No. The 12-account allowance is a workspace total. Contact, company and social-account capacities do not multiply when you add users.
04Can a Business customer manage every subscription?+
No. Business is a customer plan. It does not grant access to other customers’ subscriptions or platform-wide membership administration. Team permissions apply within the relevant workspace.
SETUP AND FUTURE NEEDS
Your next step.
Business is the broadest customer plan. If you need higher usage, a custom integration or additional services, discuss a separate scope. This page does not promise unlimited records, sending or development.
- Review your required tools and capacities.
- Confirm setup, connections and any separate costs.
- Prepare the workspace and your team’s first workflow.