FOCUS 01⊙
Audiences and lists
Record fieldSaved recipient lists
Saved recipient lists
Organize groups of CRM contacts for specific communication purposes and use them during campaign preparation.
Audience / Recipient-group preparation
Email audiences and CRM contact lists
Prepare recipient groups from CRM records and assess data quality and sending eligibility before the content.
PRODUCT VIEW
See how it works.
A campaign starts with who you want to reach and what you want to say. Hubz’s audience area helps organize contacts into lists and sending groups. CRM context, scoring and email eligibility are considered together when assessing whether records are ready for communication. A saved list or selected contacts can be used during campaign preparation, but list membership does not mean an address will be included in every delivery.
EXPLORE THE PRODUCT
Sample viewAudiences and lists
Sample customer listContact recordsPreparation
Event attendeesRecords in this listReview
Follow-up groupContact informationPreparation
Recipient scope and communication eligibility are reviewed before sending.
01Define the group.
02Review readiness.
03Connect it to the campaign.
FROM NEED TO OUTCOME
Where this helps.
Combining related contacts from the same company, missing emails or addresses with changed preferences without checking them makes campaign scope unclear. The team may struggle to explain why a particular group was contacted.
WHAT YOU CAN WORK TOWARDS
Keep the records that make up the audience visible. Prepare content for that group’s needs and ensure preference and suppression checks are applied again at sending time.
STEP BY STEP
How to use it.
- 01
Define the group.
Select CRM records suited to the campaign’s purpose and decide whether to work with a reusable recipient list.
- 02
Review readiness.
Assess contact details, existing scores and address eligibility, distinguishing data-quality issues from communication decisions.
- 03
Connect it to the campaign.
Bring the prepared group into the campaign workflow and review eligible and excluded recipients before sending.
INSIDE THE MODULE
What can you do?
FOCUS 02▤
Audiences and lists
Record / contentStatusOwner
Selection with CRM context
Use record information and relevant segments to narrow the audience instead of addressing unrelated contacts.
FOCUS 03↗
Audiences and lists
✓Readiness scoring✓Connect it to the campaign.✓See what is included
Readiness scoring
Treat available audience scores as supporting signals rather than delivery guarantees.
FOCUS 04◇
Audiences and lists
Record fieldPre-send eligibility
Pre-send eligibility
Support separation of the actual sending audience through suppression lists, preference records and validation requirements.
FOCUS 05⌁
Audiences and lists
Record / contentStatusOwner
Clear selection in large lists
Check the selected records and page counts so the current page is not mistaken for the whole list.
IN EVERYDAY WORK
What it looks like in practice.
Preparing an announcement for CRM contacts interested in a specific service.
Relevant records form a group, the message reflects that context and sending is planned for recipients who pass eligibility checks.
Scenarios are illustrative; they are not customer testimonials or measured performance claims.
KNOW WHAT IS INCLUDED
Plans, permissions and limits.
Available on Professional and Business, subject to workspace permissions and the required provider connections. Sending capacity and provider fees are separate from the subscription.
- List membership does not replace communication consent; preferences and suppression checks apply separately.
- Scoring signals readiness but does not guarantee address accuracy or campaign performance.
- External contact research and data-validation services are scoped separately.
YOUR QUESTIONS
About this feature.
01Is everyone on a list definitely included in sending?+
No. Unsubscribes, category preferences, global suppressions or validation requirements can exclude an address.
02Does a high contact score guarantee delivery?+
No. The score assesses readiness in CRM context; actual delivery is tracked through provider records.
RELATED WORKFLOW GUIDES
You may also need these features.
Email campaignsPrepare audience, message, sender and timing in one campaign workflow, then track results through recipient statuses.↗Template StudioPrepare email designs in a live editor and adapt headings, body copy, images and calls to action to each campaign.↗Message snippetsCreate reusable email and WhatsApp snippets, then personalize them with supported CRM fields.↗
MODULES THAT WORK TOGETHER
Explore related modules.
01↗02↗03↗
Customer relationships
Keep contact details, company relationships and past conversations in one shared record.
Email marketing
Manage campaign preparation, templates, audiences and delivery records in one place.
Data management
Identify gaps in CRM records and manage migration and data organization around the workspace’s actual needs.