Calendar and list
Review date-focused views and appointment records in separate tabs.
Time / Calendar and appointment list
Track meetings and CRM events in their own contexts through calendar, appointment and eligible profile settings tabs.
PRODUCT VIEW
Use the Calendar screen to review dates, appointments and booking settings once the required user profile is configured. CRM events load without a booking profile, while availability and reservation features require one. The screen provides tools for manual appointments, existing contact suggestions, new time proposals and cancellations.
FROM NEED TO OUTCOME
Every date is not an appointment. Treating an important date, customer meeting and availability rule as the same thing makes planning harder.
Use the right tool for each date and keep event tracking separate from appointment setup.
STEP BY STEP
Choose the relevant work type through the calendar or appointments tab.
Review the CRM event or an appointment's participants, date and meeting type.
With suitable setup, create a manual appointment, propose a new time or cancel with clear supporting information.
INSIDE THE MODULE
Review date-focused views and appointment records in separate tabs.
See relevant event records in the calendar even without a booking profile.
Prepare a meeting with participants and meeting type within the configured profile and availability.
Review reasons, messages and follow-up needs explicitly in the relevant action steps.
Inspect available invitation and appointment information in the meeting's context.
IN EVERYDAY WORK
Manage the cancellation or time proposal alongside its record.
Scenarios are illustrative; they are not customer testimonials or measured performance claims.
KNOW WHAT IS INCLUDED
Calendar tools are included in every plan. External Google Workspace connections are included in Professional and Business.
YOUR QUESTIONS
CRM events load separately from the relevant user profile. Appointment and availability operations require profile setup.
The current cancellation flow includes reason, message, notification and follow-up fields. Available actions depend on the record's status.
RELATED WORKFLOW GUIDES
MODULES THAT WORK TOGETHER
Organize work in lists and Kanban views, keeping customer follow-up visible with an owner and date.
Connect meetings, events and appropriately configured appointments to the team’s daily work.
Set up email, calendar, task-file and approved communication connections with the correct account, permissions and action scope.